Privacy policy

This policy explains how Infinity Tugs SRL ("we") handles personal data when you use infinitytugs.com. We follow the EU General Data Protection Regulation (GDPR) and Romanian data-protection law.

Who is responsible

The controller is Infinity Tugs SRL. Registered office: Str. General Eremia Grigorescu nr. 130-132, ap. 14, 400304 Cluj-Napoca, Cluj, Romania. Workshop: Strada Morii nr. 43, 400304 Cluj-Napoca, Romania. CUI: 45952184. VAT identification number: RO45952184. Email: team@infinitytugs.com. Phone: +40 771 107 351.

Quote requests

The quote form asks for your name, email address, telephone number if you give one, country, aircraft type, the product you are interested in, your message, and the language of the page. A hidden field is there to catch automated submissions and should be left empty.

The form is delivered by Netlify Forms, the form service of our host. We use what you send to answer the enquiry and, if you want to go further, to prepare a quote. The legal basis is steps taken at your request before a contract (GDPR Art. 6(1)(b)) and our legitimate interest in replying to business enquiries (Art. 6(1)(f)).

Email and telephone

If you write to team@infinitytugs.com or call +40 771 107 351, we use the details you give us to handle that conversation. The legal basis is the same as for a quote request.

The footer email field

The "stay in the loop" field in the footer does not send your address to us or to anyone else. It only shows a confirmation in your browser. We do not run a mailing list from that field.

Analytics and cookies

We use Google Analytics 4, measurement ID G-L1PL2NE1LG, to understand how the site is used. Analytics stays off until you press Accept on the cookie banner. The banner uses Google Consent Mode: storage defaults to denied, and nothing is measured until you accept.

Your choice is saved in local storage on your device under the key it-cookie-consent. That entry is not a cookie. If you accept, Google may set analytics cookies such as _ga. The legal basis is your consent (GDPR Art. 6(1)(a)). You can refuse. You can withdraw consent later by clearing this site's stored data in your browser. Declining, or clearing a previous acceptance, leaves analytics off.

Hosting

The site is hosted by Netlify. When a page loads, the host may process technical data such as your IP address, browser type, and the address of the page you requested, in order to deliver the site and protect it from abuse. The legal basis is our legitimate interest in running a secure website (GDPR Art. 6(1)(f)).

Who receives data

Netlify receives hosting data and the contents of quote forms, so it can deliver them to us. Google receives analytics data only after you consent. We do not sell personal data.

Netlify and Google may process data in the United States. Where a transfer outside the European Economic Area is not covered by an adequacy decision, it is protected by the European Commission's standard contractual clauses.

How long we keep data

Quote requests and the correspondence that follows them are kept for 3 years. They are kept longer only where the law requires it. Analytics data is kept according to the retention setting of our Google Analytics property. The consent choice stays in your browser until you clear it.

Your rights

You can ask for access, correction, deletion, or restriction, and you can object to processing that is based on legitimate interest. Where we rely on consent, you can withdraw it at any time. Where the law gives you the right, you can ask for a copy of data you provided in a portable format. Email team@infinitytugs.com to use these rights.

You can also lodge a complaint with the Romanian supervisory authority, ANSPDCP (https://www.dataprotection.ro/), or with the authority in the country where you live.

Changes

If the way we handle personal data changes, we will update this page. The date at the top is the current version.

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